Cut off times for your order
Monday to Friday We will ship your item before 6 pm if you ordered before 5 pm.
Saturday or Sunday We will ship your item on the following Monday if you place the order on weekends.
Much more delivery Q&A
How can I track my orders?
When your order has been dispatched, we'll send you an email with the tracking number and a link to the Logistics carrier website where you can track it. And also you can find the tracking information on the page of Order Details.
How to change my delivered address?
Once you realized your delivered address is wrong, please contact our Customer Care (email@example.com) immediately! We will help to change your delivered address before dispatch. Please kindly note that we can't change the address once the item was dispatched.
Is my package discreet?
Please don't worry about if people will know what you purchased. We take care of your privacy as 100% discreet. Each order will be shipped in plain packaging with no reference to anywhere or anything inside. No one knows what great babe you've bought. For more information on our discreet packaging, just click here.
Warm Reminder for Covid-19 precautions
Due to Covid-19, your items might be slightly delayed. To keep our staff working safe, we've taken lots of precautionary measures, this may influence the delivery time. Please give us a little extra time when you ordering. Thanks so much for your patience and understanding.